Frequently Asked Questions
Everything you need to know about our high-performance power solutions.
How do I know which battery is compatible with my device?
You can identify the correct battery by checking the model number on your original battery or the device's manual. We recommend matching the voltage (V) exactly, while the capacity (mAh) can be higher than your original for longer runtimes.
What is the typical lifespan of a YDL Battery?
Our high-quality lithium-ion and lithium-polymer batteries are designed to last between 300 to 500 charge cycles before reaching 80% of their original capacity, depending on usage and storage conditions.
Do you offer international shipping for battery products?
Yes, we ship to most countries. Please note that batteries are classified as 'Dangerous Goods' by international carriers, so shipping may take slightly longer due to specialized handling and safety regulations.
What is your return policy for electronics?
We offer a 30-day money-back guarantee on all unused products in their original packaging. If the battery is defective, we provide a 12-month warranty for a free replacement or repair.
How should I store my batteries if I’m not using them?
For long-term storage, it is best to keep batteries at a 40-60% charge level in a cool, dry place. Avoid storing them at 0% or 100% charge for extended periods to prevent capacity loss.
Are YDL batteries safety certified?
Absolutely. All our products undergo rigorous testing and carry certifications such as CE, RoHS, and UN38.3 to ensure they meet global safety and environmental standards.